Privacy Policy

This policy explains what information FlavsMedia ("we", "us") collects when you visit flavsmedia.com, how we use it and the choices you have. We are a marketing and content agency based in Miami, Florida.

Information we collect

What you send us. When you use our contact form we collect your name, email address, phone number (optional), the subject you choose and your message. If you email, call or message us on WhatsApp or Instagram, we receive whatever you share there.

What your browser sends us. When a form is submitted we also store technical details: your IP address, browser and device information (user agent), the page you came from, the language of the site and the time of the request. We use them to answer you, to prevent spam and to keep the site secure.

What cookies and similar tools collect. We use analytics and advertising tools that read and write cookies in your browser. They collect pages viewed, approximate location, device type, how you arrived at the site and how you interact with it.

Contact form and spam protection

Our forms are protected with Google reCAPTCHA v3. It analyzes signals such as your IP address and how your browser behaves to tell people from bots, and it sends them to Google. Your use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service. We also use a hidden field and a minimum fill time to discard automated submissions.

Analytics and advertising

• Google Analytics 4 measures how visitors use the site, so we can improve it. Google may process this data on its own servers. See how Google uses data from sites that use its services.
• Meta Pixel lets us measure the results of our ads on Facebook and Instagram and show our ads to people who visited the site. Meta may combine this data with information it already has about you. See the Meta Privacy Policy.

You can block or delete cookies in your browser settings, use Google's Analytics opt-out add-on, and manage ad personalization in your Facebook and Instagram ad settings. Blocking cookies does not stop you from using the site.

How we use your information

• To reply to your message, schedule a call and prepare a proposal.
• To run, secure and improve the website, and to prevent spam and abuse.
• To measure and improve our marketing and advertising.
• To meet legal and accounting obligations.

We do not sell your personal information. We do not use what you send through the contact form to build ad audiences.

Who we share it with

We share information only with the providers that help us run the site and our business, such as hosting, email delivery, analytics and advertising platforms, and the tools listed above. They may only use it to provide their service to us, under their own policies. We may also disclose information if the law requires it or to protect our rights and the safety of others.

How long we keep it

We keep contact form submissions and related messages for as long as needed to respond to you and to keep reasonable business records, then delete or anonymize them. Analytics and advertising data is kept according to each provider's settings. You can ask us to delete your information at any time.

Security

We use reasonable technical and organizational measures to protect the information we hold, including encrypted connections, access controls and spam filtering. No system is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. Depending on where you live, including California and other US states, you may have additional rights under local privacy laws. If you are in the European Economic Area or the United Kingdom, you may also object to or restrict certain processing. To make a request, contact us using the details below. We will reply within a reasonable time and may need to verify your identity first.

Children

This site is for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.

Links to other sites

Our site links to third-party sites and platforms, such as Instagram and WhatsApp. We are not responsible for their content or privacy practices. Read their policies before you share information with them.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed. If the changes are significant, we will make that clear on the site.

Contact us

Questions about this policy or your information? Write to us through the contact page or use the email address and phone number listed there.